PRIVACY POLICY

Effective Date: 1/1/2026
Email: [[email protected]]

This Privacy Policy complies with the GDPR (Regulation (EU) 2016/679) and Greek data protection law.

1. Personal Data We Collect

When you place an order, we collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number (used for shipping notifications only)
  • Order details

Payment information is processed by third-party providers and not stored by us.

2. Purpose of Processing

We process personal data to:

  • Fulfill orders
  • Ship merchandise
  • Provide shipping SMS notifications
  • Respond to customer inquiries
  • Comply with tax/legal obligations

We do NOT use your phone number for marketing.

3. Legal Basis (GDPR Article 6)

Processing is based on:

  • Contract performance (order fulfillment)
  • Legal obligation (tax records)
  • Consent (if you subscribe to newsletters)

 

4. Data Sharing

We may share data with:

  • Payment processors
  • Shipping companies
  • Hosting providers
  • Joomla/VirtueMart service providers
  • Accountants or tax authorities if required by law

All partners comply with GDPR.

5. Data Retention

We retain:

  • Order data for tax/legal purposes (up to 10 years under Greek tax law)
  • Customer communication records as necessary

 

6. Cookies

Our website uses cookies for:

  • Shopping cart functionality
  • Session management
  • Analytics

You can manage cookies via your browser settings.

7. Your GDPR Rights

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

 

8. Data Security

We implement technical and organizational measures including:

  • SSL encryption
  • Secure hosting
  • Restricted administrative access

 

9. International Transfers

If hosting providers are located outside the EU, transfers are protected by Standard Contractual Clauses (SCCs) where required.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.