TERMS AND CONDITIONS

Effective Date: 1/1/2026
Website: [www.atcgang.com]
Business Name: ATC (Above The Clouds)
Registered in: Greece
Tax/VAT Number: 169931402
Email: [[email protected]]

These Terms comply with:

  • Greek Consumer Protection Law (Law 2251/1994)
  • EU Consumer Rights Directive (2011/83/EU)
  • GDPR (Regulation (EU) 2016/679)

1. Scope

These Terms govern all purchases made through this website operated by ATC. By placing an order, you agree to these Terms.

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You have parental/guardian permission to use the site.

2. Products

We sell official physical merchandise (e.g., apparel, accessories, collectibles).
We do not sell digital downloads or subscription services.

We strive to ensure all merchandise descriptions, images, and prices are accurate. However, we do not guarantee that product descriptions or other content are error-free.

3. Prices & VAT

  • All prices are displayed in Euro (€).
  • Prices include applicable Greek VAT unless stated otherwise.
  • Shipping costs are shown before checkout.

We reserve the right to correct pricing errors.

4. Orders

An order is considered accepted once you receive an order confirmation email.

We reserve the right to refuse or cancel orders in cases of:

  • Incorrect pricing
  • Suspected fraud
  • Product unavailability

If cancelled, a full refund will be issued.

5. Payment

We accept payments through secure third-party payment processors by Eurobank. By submitting payment information, you represent that you are authorized to use the chosen payment method.

We do not store full payment card details on our servers.

6. Shipping

  • Orders are shipped within 1-3 business days.
  • Delivery times are estimates.
  • Customers are responsible for correct shipping details.

7. Right of Withdrawal (EU 14-Day Right)

Under EU law, you have the right to withdraw from your purchase within 14 calendar days from receiving the goods, without giving a reason.

To exercise the right:

You must notify us via email at [[email protected]].

You then have 14 days to return the goods.

Conditions:

  • Items must be unused and in original condition.
  • Return shipping costs are borne by the customer unless the item is defective.

Refunds:

Refunds are issued within 14 days of receiving returned goods.

8. Exceptions to Withdrawal

The right of withdrawal does not apply to:

  • Customized or personalized merchandise
  • Sealed goods that are not suitable for return for hygiene reasons once opened

9. Defective Products

If you receive defective goods, you are entitled under Greek law to:

  • Repair
  • Replacement
  • Price reduction
  • Refund

Please contact us at [[email protected]] within 14 days of discovering the defect.

10. Intellectual Property

All content on this website including:

  • Band name
  • Logos
  • Artwork
  • Photos
  • Designs
  • Audio/visual materials

are protected under Greek and EU copyright and trademark law.

Unauthorized use is strictly prohibited.

11. Limitation of Liability

We are not liable for:

  • Indirect damages
  • Delivery delays caused by couriers
  • Events beyond our reasonable control

Nothing excludes liability required under Greek consumer law.

12. Governing Law & Disputes

These Terms are governed by the laws of Greece.

Consumers may use the EU Online Dispute Resolution platform.

Greek courts shall have jurisdiction unless otherwise required by EU consumer law.